Privacy Policy

I declare that I have read and accepted the personal data processing policy in accordance with current regulations.
Title

last update: April 2024

1. contact

2. collection of personal information

3. share personal information

4. Behavioral advertising

5. use of personal information

6. sell personal information

7. your rights

8. Cookies

9. Changes

10. complaints

1. contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at elitenutritioninternational@gmail.com

2. collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." Please see the list below for more information about what Personal Information we collect and why.

 

I - Device information

- Purpose of collection: to load the Site accurately for you and to perform analysis on the use of the Site to optimize our Site.

- Collection Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.

- Disclosure for business purposes: shared with our Shopify processor

- Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

 

II - Order information

- Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, examine our orders for potential risks or fraud. , and when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

- Collection Source: Collected from you.

- Disclosure for business purposes: shared with our Shopify processor

- Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address and phone number).

 

III - Customer service information

- Purpose of collection: to provide customer service.

- Collection Source: Collected from you

 

Minors

The Site is not intended for persons under [21 Years of Age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

3. share personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:


We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:


- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may accept, depending on your location).


- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.


To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted advertising:


FACEBOOK: https://www.facebook.com/settings/?tab=ads

GOOGLE: https://www.google.com/settings/ads/anonymous

BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info.

5. use of personal information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

 

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:


- Your consent;

- The execution of the contract between you and the Site;

- Compliance with our legal obligations;

- To protect your vital interests;

- To perform a task carried out in the public interest;

- For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to deletion, please see the “Your Rights” section below.

 

Automatic decision making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making has a legal effect on you or otherwise significantly affects you.


We do not engage in fully automated decision making that has any legal or significant effect when using customer data.


Our processor, Shopify, uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.


Services that include elements of automated decision making include:


- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

6. sell personal information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

7. your rights

GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

Your personal information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you are a California resident, you have the right to access the Personal Information we have about you (also known as the "Right to Know"), move it to a new service, and request that your Personal Information be corrected. , updated or deleted. If you wish to exercise these rights, please contact us using the contact information above. If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

8. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). 

This means that you do not need to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether they are visiting for the first time or whether they visit frequently. We use the following cookies to optimize your experience on our Site and to provide our services. 

[Be sure to compare this list to the current list of Shopify cookies in the merchant store: https://www.shopify.com/legal/cookies

Reports and analysis

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.


You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.


Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or through sites such as: www.allaboutcookies.org.


Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

 

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not modify our data collection and use practices when we detect such a signal from your browser.

9. changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

10. complaints

As stated above, if you wish to make a complaint, please contact us by email or post using the details provided under "Contact" above.


If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.